Elizabethtown Public Library is a Team of employees and volunteers who seek to make a difference in the Greater Elizabethtown Area. We are helping people Make Their Dreams Come True. We are stimulating learning, literacy and the acquisition of knowledge by providing educational, informational, and recreational books, resources and programs. Because we believe in the power of literacy, learning and putting that learning into action, we believe that everyone can choose to be informed, grow into their highest potential and make a difference for good.
Each Team member has an important role in bringing Library services to our community. All positions, volunteer and paid, require a complete application for consideration. Background checks are required to continue service with the Library. Some positions have more requirements, these requirements will be listed along with the post or in a related link. Our goal is to provide the best possible programs and services in a safe and inviting environment.
Current employment opportunities are listed below. Thank you for your interest!
Forms may be downloaded and returned to the Library in person, or emailed to LeadTeam@etownpubliclibrary.org.
1. Customer Support, Circulation:
Elizabethtown Public Library is all about helping people reach their full potential and make their dreams come true. As a member of the customer service team, the people filling this position play a front-line role in helping people find what they need and take one more step in making their dreams come true.
This person will help people by:
- checking out books and other materials and then checking them back in,
- providing access to computers and other Library-owned technology,
- answering basic questions and helping people find what they are looking for,
- returning materials to where they belong,
- answering telephone calls, and more.
Customer service Team members must be able to stand for long periods of time, move within confined spaces and retrieve materials from many different heights. Team members must be able to speak and understand English, interact clearly with clients in person, on the phone and by email. Team members must be able to quickly find and return items in the correct location by alphabet and number. Team members will be responsible to provide high level customer service and use their best judgement to solve problems.
Every day is a little bit different since Library Team members work with the public and lots of different volunteers. The Library has many protocols in place to ensure a healthy environment for Team members and our clients.
This position will provide opportunities to work with a bigger Team that works together and who genuinely care about each other. There are opportunities for growth and development. Team gatherings keep Team members up to date, educated on new procedures and often include snacks.
Part-time hours may include: Monday – Thursday from 8:45 am – 8:15 pm, Wednesday, Friday & Saturday from 8:45 am – 4:15 pm. There are a few exceptions to these hours for special events, etc. The Library will work with the successful applicant to create a schedule that works best for him or her and facilitates the needs of the Library.
Team members must pass a criminal and child abuse background check and fingerprint clearances.
2. Identity Services Team Member
The Identity Services Team Member will help people make their dreams come true primarily as a passport and fingerprinting agent. Passport agents answer questions related to passports (and the Library), schedule appointments, take passport photos, accept applications, and other related tasks. Fingerprinting agents ensure enrollees are who they say they are and take their fingerprints for a variety of background checks that are generally required for employment or volunteering.
This position has some flexibility in scheduling. It is, at least to start, part time and will require training and certification as both a passport and fingerprinting agent. Continued employment will be dependent on the candidate’s ability to pass both certifications and required background checks for employment.
The Library provides these services as part of our revenue generation. Funding for Libraries in Pennsylvania is different than in most US states. Because of this we need to raise money through fundraising and revenue generating services like passports and fingerprinting.